Patient Access Representative (Remote)
Overview
Role: Patient Access Representative responsible for facilitating prescriptions and insurance authorizations for a designated patient portfolio.
Key Duties: Requesting and obtaining prescriptions and authorizations, following up with providers and payers, resolving documentation questions, re-verifying patient eligibility, maintaining compliant records, and communicating with patients, providers, and internal teams to resolve access issues.
Qualifications & Skills: 2+ years in healthcare administration, medical office, or insurance; experience with insurance authorizations preferred. Strong attention to detail, effective communication, ability to manage multiple accounts, and work independently in a remote setting. Proficiency in Microsoft Office required.
Remote Work Requirements: Dedicated quiet workspace, high-speed internet, professional virtual presence, excellent time management, and accountability.
Additional Info: High school diploma or GED required; associate’s degree preferred. Knowledge of healthcare processes, insurance, and documentation compliance (HIPAA). Offers structured onboarding, full benefits, equipment provision, and growth opportunities.